Refund & Return Policy
Effective Date: 14/09/2024
Thank you for choosing Xtream IPTV. We strive to offer high-quality IPTV services to all our customers. Please read our refund and return policy carefully before purchasing our services.
Refund Policy
1. Eligibility for Refund:
- Refund requests must be made within 7 days of purchase.
- Refunds are only applicable if the service provided is not functional or if there is a technical issue from our side that cannot be resolved within 48 hours.
- No refunds will be issued after 7 Days of activation.
2. Non-Refundable Services:
Any subscription purchased beyond the 24-hour window is considered non-refundable.
Trial packages are non-refundable.
Refunds do not apply if the issue is due to customer-side technical problems, such as device incompatibility, incorrect app configuration, or internet connectivity issues.
3. Cancellation Policy:
You may cancel your subscription at any time, but please note that no refunds will be issued for partial periods of use.
4. Process of Refund:
To initiate a refund, please contact our support team at Support@xtreamiptv.tv.
Once approved, refunds will be processed and credited back to the original payment method within 7-10 business days.
5. Returns:
No physical returns are applicable since our services are digital and delivered electronically.
