Frequently Asked Questions & Support

Xtream IPTV is a service that provides live TV channels, movies and other video content over the internet. It uses the Xtream Codes API login format, so your subscription works in standard IPTV players rather than requiring software unique to us.

More than 19,000 live channels, plus a large video-on-demand catalogue of films and complete series. Coverage is strongest across the UK, US and Canada, with substantial European, Arabic, Asian and Latin American sections.

Usually within minutes of payment clearing. Your credentials arrive by email with a setup guide for your device. At the busiest times it can take up to an hour, and never more than three.

No, and you should be wary of any site offering an “Xtream IPTV APK”. Your subscription works inside established players such as IPTV Smarters Pro, TiviMate, IBO Player and XCIPTV, which are maintained independently and available through official stores.

Samsung and LG smart TVs, Amazon Firestick and Fire TV, Android TV boxes and phones, iPhone, iPad and Apple TV, Windows and Mac, plus MAG, Enigma2 and Formuler set-top boxes.

That depends on the connection count you choose, from one to five. A connection is one screen playing at one moment; you may install the app on as many devices as you like.

Yes — a free 24-hour trial with the complete lineup and full on-demand library unlocked. No card details are taken and there is nothing to cancel.

About 15 Mbps for a comfortable Full HD stream, and 25 Mbps or more for 4K or several screens at once. A wired connection or 5 GHz Wi-Fi always performs better than older 2.4 GHz.

Yes. A full electronic programme guide covers the vast majority of channels, with catch-up available on many of them.

No. Every plan is a single payment for a fixed term. Nothing recurs and no card details are stored, though we may email a reminder as your term nears its end.

Yes. The line follows your login rather than your address, so it works from a hotel, a holiday rental or another country wherever there is a workable connection.

Report it by name on live chat or WhatsApp. Most interruptions are upstream and resolve within minutes; if a source is permanently gone we will say so and point you at the best alternative.

Every plan carries a 7-day money-back guarantee. Tell us inside the first week and we refund in full. Full terms are on the refund page.

Yes. The programme runs on credits, one credit being one month of one connection, with no monthly minimum and credits that never expire. See the reseller page.